Privacy Policy

What we collect

• Details you enter in the quote request: service needed, urgency, property access notes, description, city, and address.
• Your contact information: name, phone number, and email address.
• Photos you choose to upload.
• Referral information such as the page you arrived from and campaign parameters in the link you followed.

Why we collect it

To share your request with independent tree-service providers who work in your area so they can contact you with a quote, and to understand which pages and campaigns bring homeowners to the site.

Who we share it with

Independent tree-service businesses. By submitting a request you are asking us to share it with them, and you consent to being contacted by phone, text, or email about your request. Providers are separate businesses with their own privacy practices, which we do not control.

We also use service vendors for hosting, database storage, and file storage in order to operate the site. We do not sell your information to unrelated third parties for unrelated marketing.

How long we keep it

Requests are retained so providers can follow up and so we can respond to questions about a submission. You can ask us to delete your request and photos.

Your choices

• Ask any provider to stop contacting you.
• Ask us to delete your submitted information.
• Decline to upload photos — they are optional.

Children

Sound Tree Connect is intended for property owners and is not directed to children.

Changes

We will update this page when our practices change. Continued use of the site after an update means you accept the revised policy.